We understand that plans may change, and sometimes cancellations are unavoidable. To provide you with a fair and transparent cancellation policy, the following terms apply:

1. Cancellations made up to 48 hours before the reservation date will be eligible for a refund of the reservation price, minus a 5% processing fee.

2. Refunds will be processed promptly, and the refunded amount will be the original reservation price minus the 5% processing fee.

3. Cancellations made within 48 hours of the reservation date will not be eligible for a refund.

4. In the event of a cancellation, please contact our customer support team as soon as possible to initiate the refund process.

We appreciate your understanding and cooperation. This policy ensures that we can provide optimal service to all our customers while addressing the impact of cancellations on our operations. Thank you for choosing our services, and we look forward to hosting you in the future.